Warranty Information

Warranty Information

Rakes Group, Inc. will repair, replace, or refund (at our discretion) any product that has manufacturer defects. Product warranties have no monetary value and are good only for the repair and or replacement of furniture or parts with same or similar designs as determined by the seller. The buyer will provide volunteer labor and Church Furniture Store will supply any parts needed.

Please refer to below drop down categories for specific warranty descriptions.

Rakes Group, Inc. provides a limited 5 year warranty on all wood furniture. We will repair, replace, or refund (at our discretion) any product that has manufacturer defects.

  • Exclusions:
  • This warranty does not cover shipping damage, abuse, acts of nature, fire, flood, misuse, criminal acts, fading, scratches, excessive exposure to sunlight, or furniture that has been cleaned with harsh chemicals.

  • Claims:
  • This warranty has no monetary value and is good only for the repair and or replacement of acrylic furniture or parts with the same or similar designs as determined by the seller. The buyer will provide volunteer labor and Church Furniture Store will supply any parts needed.

Rakes Group, Inc. will repair, replace, or refund (at our discretion) any product that has manufacturer defects. These warranties have no monetary value and are good only for the repair and or replacement of chairs or chair parts with same or similar designs as determined by the seller. The buyer will provide volunteer labor and Church Furniture Store will supply any parts needed.

    Worship Chair

    Rakes Group, Inc. provides a limited warranty for the Worship Chair. We will repair, replace, or refund (at our discretion) any product that has manufacturer defects. This warranty is valid for 20 years on the Worship Chair’s frame and for 10 years on cushions.

    Exclusions: This warranty does not cover shipping damage, abuse, acts of nature, fire, flood, misuse, criminal acts, fading, scratches, tears from protruding items, stains, excessive exposure to sunlight, or chairs that have been cleaned with harsh chemicals.

    Claims: This warranty has no monetary value and is good only for the repair and or replacement of chairs or chair parts with the same or similar designs as determined by the seller. The buyer will provide volunteer labor and Church Furniture Store will supply any parts needed.

    Warranty does not cover fabric fading due to extended UV exposure.

    Freedom Chair

    Rakes Group, Inc. provides a limited warranty for the Worship Chair. We will repair, replace, or refund (at our discretion) any product that has manufacturer defects. This warranty is valid for 20 years on the Worship Chair’s frame and for 10 years on cushions.

    Exclusions: This warranty does not cover shipping damage, abuse, acts of nature, fire, flood, misuse, criminal acts, fading, scratches, tears from protruding items, stains, excessive exposure to sunlight, or chairs that have been cleaned with harsh chemicals.

    Claims: This warranty has no monetary value and is good only for the repair and or replacement of chairs or chair parts with the same or similar designs as determined by the seller. The buyer will provide volunteer labor and Church Furniture Store will supply any parts needed.

    Warranty does not cover fabric fading due to extended UV exposure.

    Victory Chair

    Rakes Group, Inc. provides a limited warranty for the Worship Chair. We will repair, replace, or refund (at our discretion) any product that has manufacturer defects. This warranty is valid for 20 years on the Worship Chair’s frame and for 10 years on cushions.

    Exclusions: This warranty does not cover shipping damage, abuse, acts of nature, fire, flood, misuse, criminal acts, fading, scratches, tears from protruding items, stains, excessive exposure to sunlight, or chairs that have been cleaned with harsh chemicals.

    Claims: This warranty has no monetary value and is good only for the repair and or replacement of chairs or chair parts with the same or similar designs as determined by the seller. The buyer will provide volunteer labor and Church Furniture Store will supply any parts needed.

    Warranty does not cover fabric fading due to extended UV exposure.

    Multi Chair

    Rakes Group, Inc. provides a limited warranty for the Multi Banquet Chair. We will repair, replace, or refund (at our discretion) any product that has manufacturer defects. This warranty is valid for 5 years on the Multi Banquet Chair’s frame and cushions.

    Exclusions: This warranty does not cover shipping damage, abuse, acts of nature, fire, flood, misuse, criminal acts, fading, scratches, tears from protruding items, stains, excessive exposure to sunlight, or chairs that have been cleaned with harsh chemicals.

    Claims: This warranty has no monetary value and is good only for the repair and or replacement of chairs or chair parts with the same or similar designs as determined by the seller. The buyer will provide volunteer labor and Church Furniture Store will supply any parts needed.

    Warranty does not cover fabric fading due to extended UV exposure.

Rakes Group, Inc. provides a 1 year limited warranty on all acrylic furniture. We will repair, replace, or refund (at our discretion) any product that has manufacturer defects.

  • Exclusions:
  • This warranty does not cover shipping damage, abuse, acts of nature, fire, flood, misuse, criminal acts, scratches, hazing, or acrylics that have been cleaned with glass cleaner (Windex, Ammonia, etc). We recommend using our CRL Plastic Cleaner & Polish

  • Claims:
  • This warranty has no monetary value and is good only for the repair and or replacement of acrylic furniture or parts with the same or similar designs as determined by the seller. The buyer will provide volunteer labor and Church Furniture Store will supply any parts needed.

Baptistry Warranty Information

Church Furniture Store, as supplier, does hereby warrant, with limits the fiberglass reinforced, polyester, baptistry tank to be free from structural defects in material and workmanship under normal use and service for a period of ten (10) years. The interior finish is warranted for a period of one year from and until the date of delivery to the customer.

Baptistery must be drained after each use. If Baptistry will not be drained and will have water left in continuously, we recommend it to have the AquaSeal protective coating option. Nothing in this warranty shall be deemed to apply to parts, which have been abused or neglected by the owner, building contractor or their agents. This warranty is expressly in lieu of all other warranties, express or implied. Users are responsible for the suitability of the products to their application. There is no warranty against damage resulting from corrosion, misapplication, improper specification or other operating conditions beyond our control. Claims against carriers for damage in transit must be filed by the buyer.

Defective items will be repaired or replaced, at our option, at no charge. Such repairs or replacements is the exclusive remedy available from manufacturer FIBERGLASS UNLIMITED, INC. FIBERGLASS UNLIMITED, INC is not liable for labor cost incurred in removal, reinstallation or unauthorized repair of the product or for damage of any type whatsoever, including incidental or consequential damage. Some states do not allow the exclusion or limitation or exclusion may not apply to you.

Should any portion of this warranty be held to be invalid by law, it shall in no way affect the validity of the remaining portions of this warranty.

Baptistry Heaters Warranty Information

ChurchRite ™, as supplier, does hereby warrant, with limits, the ChurchRite electric water heaters which carry a one (1) year limited warranty on all components. Nothing in this warranty shall be deemed to apply to parts, which have been abused or neglected by the owner, building contractor or their agents. This warranty is expressly in lieu of all other warranties, express or implied. Users are responsible for the suitability of the products to their application. There is no warranty against damage resulting from corrosion, misapplication, improper specification or other operating conditions beyond our control. Claims against carriers for damage in transit must be filed by the buyer. Defective items will be repaired or replaced, at our option, at no charge. Such repairs or replacements is the exclusive remedy available from manufacturer FIBERGLASS UNLIMITED, INC. FIBERGLASS UNLIMITED, INC is not liable for labor cost incurred in removal, reinstallation or unauthorized repair of the product or for damage of any type whatsoever, including incidental or consequential damage. Some states do not allow the exclusion or limitation or exclusion may not apply to you. Should any portion of this warranty be held to be invalid by law, it shall in no way affect the validity of the remaining portions of this warranty.

Heater Return Information

Before returning a heater you must first obtain a Return Authorization Number (RA). Items returned without the proper authorization number may be refused upon delivery. Items returned to the factory will be evaluated and tested.

  • Defective Items
  • If the cause is due to a manufacturer’s defect, the item will repaired or replaced.

  • Non-Defective items:
  • in the event the tests prove that the cause is not due to a manufacturer’s defect then charges will be incurred, such as the evaluation fee ($150) and return shipping ($25). If the item is repairable, you can choose to have it repaired and the evaluation fee will be waived, then you will only pay for repairs and return shipping.

    The returns process can take approximately 2 – 3 weeks. Items which have been improperly wired, modified or operated without water are not considered defective and are not covered under warranty. If you need an immediate replacement please contact us to order a new heater.

    If your original heater is found to be defective and can be repaired, no credit will be given for the new heater. A credit will only be given if the heater cannot be repaired by the factory. Note: If you have a heater with a GFCI (ground fault circuit breaker) please follow the reset instructions below.

GFCI Model Instructions

Instructions for plug-in models with GFCI built in

  • Plug unit into the power receptacle
  • Press the reset button on the GFCI, then press the reset button on the heater (visual indicator appears)
  • Press the Test Button (visual indicator disappears)
  • Press the Reset button again for use and turn the thermostat up
  • DO NOT USE IF THE ABOVE TEST FAILS - TEST THE HEATER BEFORE EACH USE

Get Your RA Number

Click Here To Fill Out Form

Folding Tables, Folding Chairs and Table Cart Warranty Information

Our warranty on folding tables, folding chairs, and table carts covers manufacturing defects associated with your new product. The product is warranted from the original purchase date and to the original purchaser for normal usage, according to the below-referenced specifications and limitations.

Non-moving metal parts are warranted for 5 years.

Component parts including control mechanism, base and casters are warranted for 2 years.

All other items are warranted for 1 year.

Normal usage means use in compliance with the restrictions and weight limits specified for the product. In the absence of product-specific restrictions and weight limits, normal usage means use for no more than forty hours per week by persons weighing 250 lbs. or less. Coverage terminates if the product is sold or otherwise transferred. Repairs made by parties other than Belnick also void this warranty.

This warranty will not cover: (1) labor, freight, or damage from misuse, abuse, negligence, alteration, assembly, installation, attachments, accident, vandalism, acts of nature or any other event beyond the control of Belnick; (2) tearing, scratching, scuffing, or blemishing of leather or fabric; (3) cosmetic damage that may result from normal usage; (4) damage attributable to use by persons exceeding specified weight limits or commercial use exceeding forty hours per week; or (5) rust or other damage caused by exposure to moisture. The user assumes all risk of injury resulting from use of this product. Liability for incidental or consequential damage is excluded. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

If you have questions or need additional furniture and product warranty information, please contact a member of our Church Furniture Consultation Team. We will be happy to help you in any way we can.

Caring For Your Church Furniture

Taking good care of your church products and your church furniture is the best way to ensure its longevity of lasting beauty and proper function. From wood cleaning and polishing to regular maintenance on equipment like baptistry heaters, valuing your your church installments will bring you the most out of your investment.

Below you will find outlines of proper care and best practices for the various church items you may order through Church Furniture Store. If you have additional questions, please feel free to contact a member of our Church Furniture Consultation Team.

Wood church furniture set

Caring For Wood Furniture

Keep your wood church furniture from diminishing in visual appeal and luster

  • Protect them from everyday damage. Provide felt or cork to the bottom of scuffing materials and avoid use scraping/grinding objects.
  • Avoid heat and light. Position the furniture away from vents, radiators, fireplaces and direct sunlight.
  • Dust appropriately and often. Even dusting with a dry cloth can scratch. Spritz the cloth with water to offer a smooth buff.
  • Never mix polish and wax. This will lead to a gummy mess, choose one or the other.
Upholstered seating

Upholstery Care

Keep your upholstered furniture looking new

  • Vacuum to avoid a grimy look. Vacuuming your upholstered furniture weekly to keep it looking fresh.
  • Flip and rearrange to distribute wear and tear. Flipping your upholstery yearly can evenly distribute the wear and tear it takes from continued usage.
  • Preserve using commercial spray on fabric protectors.
Smoked acrylic pulpit for cleaning

Proper Care for Acrylic

Keep your acrylic furniture clean and brilliant

  • Never use window cleaner, ammonia products or chemical sprays.
  • To properly clean acrylic, use a soft, damp cloth and specialty cleaner like our CRL Cleaner.
  • Acrylic is stable in sunlight. There is no worry of discoloration or cracking when exposed to the sun.
  • Never use the same cloth you clean other items and furniture with. This can retain dirt, abrasive substances and chemical compounds harmful to acrylic surfaces.

We recommend using our CRL Plastic Cleaner & Polish

Poolside baptistry heater

Baptistry Heater Care & Maintenance

We carry ChurchRite brand baptistry heaters. Find your heater's Operation & Installation Manuals below:


Do you have questions or need more warranty information?