Most items we offer are manufactured to customer
specifications and cannot be returned. If items are
damaged in shipping, please make a notation on the
shipping ticket before the driver leaves, then contact
us for replacement instructions.
As an alternative, you can also consider selling the furniture on our Used Church Furniture website, where there are hundreds of churches looking every day. You can also try on Craigslist. Both options are without cost to you.
Baptistry Heater Returns
Baptistry heaters are tested before shipping. Very few are defective.
Baptistry heaters and accessories can be exchanged if found defective within 15 days of purchase, without added expense.
If not defective, heaters can be returned within 15 days by paying a restocking fee (25%) and shipping costs both ways, so long as you are ordering a replacement heater and the first heater is in new condition.
Heaters have a manufacturer's warranty, typically 1 year. Visit ChurchRite for warranty info.
Heaters which have been improperly wired are not considered defective and are not returnable. Heaters operated without water present will be damaged and cannot be returned. Replacement parts may be available if you damage your heater.
Many warranty issues can be solved over the phone or email. Please contact us if you have questions.
For returns that are not defective, a 25% restocking fee, plus shipping costs, will be applied. A store credit will be offered. For all returns, call our office for a return authorization (RA) number - 540-484-4913. If you attempt to return a heater with an RA number on the package, it will be refused and returned to you.
Church Furniture Store
1746 South Main Street
Rocky Mount, VA 24151
Toll Free: 1-800-639-7397
Copyright © 2002- Church Furniture Store By Gabriel Church Services Inc. All rights reserved.